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Prospect Financial Services makes a strong commitment to our clients for superior customer service. If you know what to expect, and you have a trusted team of mortgage lending professionals to guide you, finding and financing your first home can be an exciting and rewarding experience. Here are the three ways we distinguish ourselves. Take a moment to click and find out more about each initiative, and why they make us so different.
Friday Follow-up | 1st Time Home Buyer Seminars | Post-Purchase Support
| Friday Follow-up |
Research has shown the #1 complaint about mortgage companies is “I never heard from my loan officer”. Prospect’s answer to this challenge is the Friday Follow Up. Prospect not only has only demonstrates many positive differences, we also make a difference every Friday.
- Every Friday our clients receive a call from us. This call gives the opportunity to discuss their pending mortgage or any other topic pertaining to their home buying process.
- Every Friday, each Realtor receives a Friday Follow Up Fax stating the status of the loan in process.
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1st Time Home Buyer Seminars
1st Time Home Buyer Seminars Education is part of our core purpose. We believe that anyone who is determined to own a home should. One of the many ways we make this happen is with our 1st Time Home Buyer Seminars.
- These educate our participants in the mortgage process and home buying system.
- Three seminars are held each month. Seminars cover all aspects on buying a home such as: The Mortgage Process, The Realtor, Credit Fundamentals, and much more.
- New Advanced Seminar – This gives participants an Action Plan to Homeownership.
Click here to register
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Post-Purchase Support
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Prospect believes in Clients, not Transactions. Once you are a part of the Prospect Family you are welcome in our home forever.
Our Post-Purchase Support includes:
- Prospect Financial E-Newsletter:
We send up to date information on refinancing, homeownership, valuable website links and much more with our monthly newsletter.
- Home Repair Network:
Clients who close a loan with Prospect Financial Services will receive a free 1-year membership to a Home Repair Network. This will help find experienced, licensed, insured, and dependable help for all of their home repair and maintenance needs. All the research work is done and clients are provided with qualified names of pre-screened professionals to help make their home everything they dreamed.
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